Business System Transition

//Business System Transition
Business System Transition2018-07-09T17:37:50+00:00

Great news!  We are aligned into one system and one Inclusa portal! Business system alignment occurred on July 1, 2018, when Inclusa Central Region providers were transitioned from CareDirector to the ProNet System already in use by the Western Region.

Please continue to visit this site regularly for communication updates, and to access training information and related resources.

Need help with claim submissions, missing or incorrect authorizations, or getting set up in the portal? Contact Customer Service at or 1-888-544-9353.