Business System Transition

//Business System Transition
Business System Transition2018-10-24T20:11:49+00:00

Are you ready?  The CareDirector Portal goes offline November 1, 2018!

Great news!  We are aligned into one system and one Inclusa portal! Business system alignment occurred on July 1, 2018, when Inclusa Central Region providers were transitioned from CareDirector to the ProNet System already in use by the Western Region.

Please continue to visit this site regularly for communication updates, and to access training information and related resources.

Need help with Inclusa Portal setup or other portal issues, claim submission, or missing or incorrect authorizations migrated from CareDirector? Contact Inclusa Provider Customer Service at or 1-888-544-9353.

Visit our Claims & Billing page for detailed support information and additional resources.