Secure Email FAQ

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Secure Email FAQ2019-04-30T04:47:38+00:00

Email Security

Inclusa encrypts 100% of the email we send using Paubox, a HITRUST certified email encryption vendor.  For your convenience, our trusted partner, Paubox, has an online tool where you can check to see if your email service provides TLS encryption.

Frequently Asked Questions

How can I send an email to Inclusa securely?2019-04-30T04:16:08+00:00

If you’re using a email service that provides for TLS encryption, then you can simply send us an email without doing anything differently.   If your email service doesn’t support TLS encryption then you can utilize our secure email form to send us a secure message and attachments.

How do I know if the email I received from Inclusa was encrypted?2019-04-30T04:19:10+00:00

You’ll see a message at the bottom of the email indicating whether or not it was encrypted.  See below.

Is my email provider secure?2019-04-30T04:08:35+00:00

You can quickly find out whether your email provider supports the most recent version of TLS encryption which allows you to send and receive email securely by using our trusted partner’s website.  Click here to find out if your email provider is using TLS encryption.

If your current email provider is not secure, we recommend contacting your IT department (if you have one) or using a free email service that is secure such as:

What email services provide TLS encryption?2019-04-30T04:12:49+00:00

Inclusa Encrypted Email offers seamless encryption with many email platforms. Here is a list of email systems where encryption automatically works:

  • Office 365
  • Google Apps
  • A majority of Microsoft Exchange, GroupWise and Lotus Notes servers
  • @gmail.com
  • GoDaddy customers
  • @yahoo.com
  • @aol.com
  • @mac.com
  • @hotmail.com
  • @outlook.com
  • @live.com
  • @facebookmail.com
  • @verizon.net
  • @att.net
What is Transport Layer Security (TLS?)2019-04-30T04:11:00+00:00

Transport Layer Security (TLS) is a cryptographic protocol that provides communications security over a computer network. The Transport Layer Security protocol aims primarily to provide privacy and data integrity between two communicating computer applications. When secured by TLS, connections between a client (e.g. a web browser) and a server (e.g. Inclusa) are securely encrypted.

Check If Your Email Provider Is Secure

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Send Inclusa A Secure Email

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