July 22, 2025

Supportive Home Care Agencies Can Enroll with Wisconsin Medicaid beginning August 11, 2025

Beginning August 11, 2025, supportive home care agencies that provide adult long-term care (LTC) waiver services will be able to enroll with Wisconsin Medicaid. Enrollment with Wisconsin Medicaid began in September 2024 for other home and community-based services (HCBS) providers who deliver adult LTC waiver services, but ForwardHealth needed to make additional systems changes for supportive home care agencies. Those changes will be complete in August 2025.

All adult LTC waiver services providers must enroll by January 1, 2026, to continue to provide services and receive payments from managed care organizations (MCOs) or IRIS (Include, Respect, I Self-Direct) fiscal employer agents.

The enrollment approval process can take up to 60 days. Providers should enroll soon to avoid payment disruptions.

ForwardHealth will send another email when enrollment is open. Providers can prepare by referencing the enrollment checklist (PDF) to see what documents are needed and get step-by-step enrollment instructions. The checklist and more information about enrollment are available on the Provider Enrollment for Adult Long-Term Care page on the Portal.

ForwardHealth offers trainings to help with the enrollment process. Find them on the Trainings page of the Portal under the Adult Long-Term Care Programs drop-down menu.

For additional questions, contact Provider Services at 800-947-9627.

April 30, 2025

ATTENTION ALL PROVIDERS: Effective January 1, 2026, all providers must have a Medicaid ID number by enrolling with Wisconsin Medicaid using the Forward Health Portal. Some providers may have to enroll for each location where they provider services. If you do not have a Medicaid ID number by January 1, 2026, you cannot provider services or receive payment from managed care organizations (MCOs).

For more information, refer to details sent to you by DHS, check out the attached flyer or direct questions regarding enrollment to ForwardHealth Provider Services at 800-947-9627.  Adult Long-Term Care Provider Enrollment Flyer

August 12, 2022

We are excited to announce that Humana has agreed to purchase substantially all of Inclusa’s assets. This acquisition will allow us to create a model of care that provides industry-leading support for members across the health care continuum.

“Since our founding in 2000, the mission of Inclusa has been to maximize health outcomes for our members by proactively partnering with others to build vibrant and inclusive communities in Wisconsin that offer people dignity, choice, and connections,” said Mark Hilliker, Inclusa chief executive officer. “I am proud of the success we have achieved and look forward to the greater impact our team can have as part of Humana.”

This partnership upholds the continuity of Inclusa’s culture and locally-rooted legacy, while expanding its contribution within Humana’s national Medicaid platform. Thank you for joining us in this exciting opportunity.

Learn more:Press Release

We will share more information as it becomes available.

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