If you are accessing the main WPS provider web page (shown below) at http://www.wpshealth.com/providers/index.shtml you will notice that there is now a login for Family Care providers underneath a message regarding access to the portal for real-time claim status, eligibility, network, secure messaging and more.
Unfortunately, WPS experienced a web site issue and the new portal for claims and eligibility viewing is not functioning yet for Family Care providers. The new portal login link will reroute you to the portal login you are currently using. The login information to access your portal account to submit claims using the WPS MoveIt Claim Spreadsheet has not changed.
Click on the Family Care provider Login if on this web page: http://www.wpshealth.com/providers/index.shtml
It will redirect you to the current version you are using – https://connect.wpsic.com/Gateway/commercialAuthentication/
Please contact Inclusa Provider Claim/Customer Support at customerservice@inclusa.org or 888-544-9353 if you have any questions.