Provider Partners is the bimonthly newsletter for Inclusa providers.

Current Issue – October 2020

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Contents Include:

  • 2020-2021 Flu Season: What You Need to Know
  • Dementia: Did You Know? Be a Dementia Friend
  • Diversity, Inclusion & Social Justice
  • Strength-Based Care Planning and Changing Authorizations During COVID-19


  • Clinical Practice Guidelines Have Moved
  • Inclusa Provider Relations Customer Assistance – Phone Lines

Authorizations and Claims

  • Provider Claim Refunds and Offset Process Implementation
  • Referral and Authorization Process Changes for Medicare-Covered Items & Services

For questions related to the Provider Partners newsletter, contact us at