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Inclusa will offer an additional payment to eligible providers with quality improvement projects that have a positive impact on current members. This outcome allows residential providers to identify a detailed project related to quality of life for one or more specific members, or quality of service for one of more specific facility locations.

Note:  While you may choose to complete this with multiple members, you will only be eligible to receive payment for one (1) member per facility.

Quality Improvement Outcome Eligibility Process:

  1. Have at least one member residing in your facility who currently has rates calculated through Inclusa’s Residential Rate Methodology
  2. Utilize and complete project resources to support the development of the quality improvement project application
    • Projects can be related to quality of service focusing on an entire facility or related to quality of life focusing on a specific member
  3. Submit application to participate and agree to Terms and Conditions of outcome by the deadline of June 30, 2020
    • Applications are submitted by following the 2020 Quality Improvement Outcome Project Application link below
      • Please ensure the completed documents utilized within the project resources are submitted with your application, and any updates submitted within your progress reports
    • An Inclusa subgroup will review all applications and send approval/rejection notifications via email, from Innovation@inclusa.org, to providers by July 30, 2020
  4. Complete and submit two (2) progress reports on your Quality Improvement project via online platform, by deadline dates of October 1, 2020 and December 1, 2020
    • Progress Report questionnaires will be available via the links belo

Project Resources (Choose ONE of the below project areas):

Quality of Life Project Planning and Implementation

  1. Complete the Quality of Life Survey with the member by clicking on this link: Quality of Life Member Survey PDF
  2. Complete the Quality of Life Project Plan Template to submit with your application and utilize throughout the year: Quality of Life Project Plan Template PDF

Quality of Service Project Planning and Implementation

  1. Review the Quality of Service Project Planning Resource Guide to help build a detailed quality improvement project plan by clicking on this link: Project Planning Resource Guide PDF
  2. Complete the Quality of Service Project Plan Template to submit with your application and utilize throughout the year: Quality of Service Project Plan Template PDF

Application and Progress Reports:

2020 Quality Improvement Outcome Application

  • Application Deadline June 30, 2020
  • Project Deadline December 1, 2020

First Progress Report 

  • Quality Improvement Outcome Progress Report 1 available after September 1, 2020
  • Progress Report 1 Deadline October 1, 2020

Second Progress Report 

  • Quality Improvement Outcome Progress Report 2 available after November 1, 2020
  • Progress Report 2 Deadline December 1, 2019