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Inclusa will offer an additional payment to eligible providers with quality improvement projects that have a positive impact on current members. This outcome allows residential providers to identify a detailed project related to quality of life for one or more specific members, or quality of service for one of more specific facility locations.

Looking for inspiration? Below are a few examples of successful past projects:

  1. Researched and implemented new strategies for employee recruitment and retention.
  2. Support members to share their skills, knowledge, or areas of interest in giving back to the community by making items and donating to local organizations – Tie blankets for Children’s Hospital or homeless shelter, dog toys/ropes to the Humane Society, decorate small flower pots to nursing homes, etc. – focusing on honoring choice and contribution.
  3. Work with residents to explore and be more involved in their communities based upon their own gifts and talents. What do they like to do and are there non-profit organizations or places that are looking for volunteers?
  4. Create and implement a plan surrounding the HCBS Settings Rule that involves training facility staff and residents on persons rights, where individuals receiving HCBS Services have the same rights as an adult not receiving these services. (link to HCBS Settings Rule included)

Woman doing yoga

Payments ranging from $200-$300/facility will be available to providers who complete the eligibility process per the terms and conditions of the Quality Improvement Outcome

While you may choose to complete this with multiple members, you will only be eligible to receive payment for one (1) member/facility

Project Resources (Choose ONE of the below project areas):

Quality of Life Project Planning and Implementation

  1. Complete the Quality of Life Survey with the member by clicking on this link: Quality of Life Member Survey PDF
  2. Complete the Quality of Life Project Plan Template to submit with your application and utilize throughout the year: Quality of Life Project Plan Template PDF

Quality of Service Project Planning and Implementation

  1. Review the Quality of Service Project Planning Resource Guide to help build a detailed quality improvement project plan by clicking on this link: Project Planning Resource Guide PDF
  2. Complete the Quality of Service Project Plan Template to submit with your application and utilize throughout the year: Quality of Service Project Plan Template PDF

Quality Improvement Outcome Eligibility Process:

  1. Have at least one member residing in your facility who currently has rates calculated through Inclusa’s Residential Rate Methodology
  2. Utilize and complete project resources to support the development of the quality improvement project application
    • Projects can be related to quality of service or related to quality of life
  3. Submit application to participate and agree to Terms and Conditions of outcome by the deadline of June 30, 2021
    • Applications are submitted by following the Quality Improvement Outcome Application link found in the Application/Progress Reports tab below
      • Please ensure the completed documents utilized within the project resources are submitted with your application, and any updates submitted within your progress reports
    • An Inclusa subgroup will review all applications and send approval/rejection notifications via email, from Innovation@inclusa.org, to providers by July 30, 2021
  4. Complete and submit two (2) progress reports on your Quality Improvement project by deadline dates of October 1, 2021 and December 1, 2021
    • Progress Reports are submitted by following the specified link found in the Application/Progress Reports tab below

Application and Progress Reports:

Click to start Application
  • Application Deadline: June 30, 2021
  • Project Deadline: December 1, 2021

First Progress Report 

  • Quality Improvement Outcome Progress Report 1 available after September 1, 2021
  • Progress Report 1 Deadline October 1, 2021

Second Progress Report 

  • Quality Improvement Outcome Progress Report 2 available after November 1, 2021
  • Progress Report 2 Deadline December 1, 2021