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So far Josh Jandrain has created 33 blog entries.

How to Navigate Remote Work in the Face of COVID-19

Infographic Working Remote in the Face of COVID-19

Resources Referenced:
CDC | How to Protect Yourself
CDC | Know the Symptoms

Content Sources:
Fynd | How to Transition to Remote Work in the Face of Coronavirus Outbreak
Atlassian | 500 Atlassians Worked Remotely For a Week – Here’s What We Learned
Microsoft 365 | Working Remotely During Challenging Times
CDC | Reducing Stigma

2020-03-18T16:42:35+00:00March 18th, 2020|Uncategorized|

COVID-19 Status Updates: Message From Our CEO

“For more than 20 years, Inclusa has lived the vision of empowering people to explore and achieve life’s possibilities. This enduring vision guides us as we face the difficult challenge of responding to the coronavirus (COVID-19). […] In the interest of full transparency, we want to share with you the decisions we have made to respond to the coronavirus pandemic.”

See the full message here.

2020-03-16T20:30:59+00:00March 16th, 2020|Front Page News|

COVID-19 Status Updates

Inclusa continues to monitor the developing COVID-19 situation in Wisconsin. Inclusa is taking a proactive approach early in the progression of this virus so we can do our part to limit the spread and hopefully reduce the impact this virus could have.

As a result, all Inclusa offices will be open by appointment only. In addition, all face-to-face visits by Inclusa colleagues with providers and members will be suspended, effective immediately and until further notice. If you have questions or concerns related to impacts on members, please contact the Member’s team or Inclusa’s main office.

To reach Inclusa’s main office, call: 877-622-6700

Please utilize these resources as your most up to date information related to the prevention of the spread of COVID-19:

Local Public Health Information

COVID-19 (Coronavirus 2019)

COVID-19 Long-Term Care Webinar

Resources for Health Care Facilities

Long-Term Care Facilities and Assisted Living Facilities

2020-03-23T15:14:28+00:00March 13th, 2020|Front Page News|

Provider Survey: Assessing the Impact of the Direct Support Workforce Crisis

The direct support workforce crisis is having a major impact on provider agencies across the country. To develop a deeper sense of what providers are experiencing and how they’re responding, APSE is assisting ANCOR in collecting data about the workforce shortage and the repercussions on the services you provide.

Inclusa is partnering to support, by sharing the survey with Inclusa’s Provider Partners! Click here to complete the survey. Thanks for sharing your feedback!

2020-03-10T22:16:48+00:00March 10th, 2020|Front Page News|

It’s Our 20th Birthday in 2020!

Inclusa is celebrating 20 years! You read that right; we’ve been serving communities across Wisconsin for two decades. We look forward to continuing to offer long-term care in your communities, with a focus on Life. Defined by you. Thank you for choosing us!

7,300 DAYS

1,042.86 WEEKS


2020-01-28T20:35:18+00:00January 28th, 2020|Front Page News|

Preserve and Enhance: A Proactive Approach to Aging

You raise a family. You contribute to community. You are a member of a church. You run a company. You vote. Your recipes are coveted. You are a neighbor. You are opinionated. You are a friend. You are educated. You lead a book club. You can fix any small engine. You are the best storyteller.

You are valuable. You are respected. You are important.

And then you entered your “golden years” and what you are, became what you were. But it doesn’t have to be that way. You are all of those things, and so much more. In fact, the saying older and wiser couldn’t be truer, and who you are yesterday, today, and tomorrow deserves to be preserved, honored and enhanced well into your golden years.

Not only are we an aging nation, we are a wise nation. Our aging population has experienced much growth and change over their lifetime. The values, wisdom, and sacrifices made by this generation of citizens shaped who we are, what we do, and what we believe. Simply, their contributions shaped what we know life to be today. And it is time we harness that wisdom for the collective.

Preserve and Enhance: A proactive approach to Aging

We want to explore a more proactive approach to preserving and enhancing the lives of our aging population. Who we are, what we know, and what we can contribute remain into our elder years. We invite you to join us in exploring how respect, decision-making authority, freedom, and contribution to community can remain the standards of aging.

At Inclusa, we want to explore a model of support that helps elders not only maintain who they are, but enhance who they will become.

Learn more about Inclusa at

Or call 877-622-6700

2020-01-14T16:26:35+00:00January 14th, 2020|Uncategorized|

Inclusa celebrates location change with Ribbon Cutting

Inclusa was recently featured in the Merrill Foto News to celebrate the relocation of the Merrill office. The article detailed:

On Monday, Dec. 23, ambassadors of the Merrill Area Chamber of Commerce joined the staff at Inclusa in merrill, to welcome them to the chamber and celebrate their new location.

Previously known as Community Link Incorporated, Inclusa has been serving people in Lincoln County since 2011, while located at 1401 E Main St. Changing names in an expansion effort, Community Link became Inclusa on Jan. 1, 2017 and has now recently moved location to 101 E Main St., Merrill.

According to a press release from Inclusa “Inclusa is a managed care organization providing long-term care support and services to eligible elders and adults with disabilities. With a special emphasis on supporting Life. Defined b you, our program helps members live independently in the communities they call home.”

Tricia Lazare, Community Resources Manager of Inclusa keeps her definition of Inclusa simple. “Here at Inclusa we serve elderly and disabled people who qualify for long-term care. Out goal is to help all of our members live the lives that they want to.” said Lazare.

With their expansion in 2017, Inclusa went from serving four counties in Wisconsin to serving 62 counties.

According to the Inclusa press release, “Inclusa is values-based organization leveraging nearly two decades of experience and expertise to provide person-centered and community-focused long-term care services and support to approximately 15,000 members in 62 counties under a Family Care contract with the Wisconsin Department of Health Services. We partner with local providers and community resources to connect members to the supports needed to be an active participant in every day life, and to build a shared vision of Inclusive communities for all.”


Authored by: Jared Schmeltzer, Reporter

2020-01-10T23:18:04+00:00January 10th, 2020|Uncategorized|

New choice: Inclusa available to support long-term care needs

Inclusa, Inc., a nonprofit organization that provides community-centered support for people needing long-term care services, is now an available choice to serve residents of Brown, Door, Kewaunee, Marinette, Menominee, Oconto and Shawano counties.

Inclusa is one of several managed care organizations that offers Family Care, a state Medicaid-funded long-term care program designed to help frail elders and adults with disabilities connect to the supports and services they need to thrive in the communities they call home. The organization currently serves approximately 15,000 Wisconsinites in 62 counties.

“Inclusa may be new to this area, but we are not new to long-term care,” said Mark Hilliker, chief executive officer of Inclusa. “We look forward to taking our 20 years of trusted experience and pairing it with the established knowledge of local partners and providers to deliver exceptional care to this area.”

Family Care and IRIS, a self-directed program, serve more than 4,400 people in the region.

“A member of Inclusa recently shared: Inclusa’s purpose is to make individuals feel that they’re not alone, that they have some choice in their care,” said Hilliker. “We are thrilled to offer a new choice for long-term care support needs in northeastern Wisconsin.”

Visit local Aging and Disability Resource Centers for more information about Family Care and eligibility. For more information about Inclusa, visit

Inclusa is a Wisconsin-based nonprofit organization that provides person-centered and community-focused long-term care services and supports. With a special emphasis on supporting Life. Defined by you, their program helps members live independently in the communities they call home. It works under a contract with the Wisconsin Department of Health Services and with local providers to help eligible elders and adults with disabilities connect with community resources needed to live independently and actively participate in everyday life.

2020-01-06T22:25:22+00:00January 6th, 2020|Uncategorized|
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