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You may be eligible to receive funds through the CARES Act Provider Payment Portal. Apply by June 30!

DHS has been accepting applications for the CARES Act Provider Payment (CAPP) program. The CAPP program aims to offset any lost revenue and increased costs that long-term care service providers and facilities and emergency medical services providers incurred as a result of COVID-19 during the months of March through May 2020.

You can check your organization’s eligibility by navigating through the Frequently Asked Questions (FAQs) on the program homepage (

Below are responses to common questions we have recently received:

Are non-profit organizations and government entities eligible?

  • Yes, non-profit organizations and government entities are eligible.

Can I still receive CAPP funds if I also received a PPP loan?

  • Organizations who have previously received a PPP loan or any other COVID-19 aid are still eligible to apply for and receive relief funds.
    • Providers who received a PPP loan are still eligible to apply for CARES Act Provider Relief Fund payments. The amount you are eligible to receive is calculated by determining your net loss or expenses resulting from COVID-19 and deducting other funds received via the CARES Act Provider Relief Fund payments, government loans, or business continuation payments received to offset COVID-19 lost revenues or expenses. When completing your application, you will be prompted to enter the amount and type of other relief your organization has received.

I haven’t completed my 2019 tax return, can I still submit an application?

  • Application updates have been made to accommodate 2019 tax return filing due date extensions
    • If a final 2019 federal tax return (or 990) is not available, please upload a final 2019 profit and loss statement and final 2018 federal tax return (or 990 for non-profits).
    • If your organization is tax exempt, please submit a copy of your final 2019 Form 990. If unavailable, see above for a 2019 tax return (or 990) alternative.

As a reminder, the DHS CAPP application closes at 11:59PM Central Time on Tuesday, June 30, 2020. You can access the application through the program homepage, where you can also find additional information or help in navigating the application through the FAQs, help documents, and videos to walk you through the application process.


CARES Act Provider Payments Program


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CARES Act Provider Payments


Guidance on 1-2 Bed Adult Family Homes and Supported Living Apartments Posted to DHS Website

Guidance on 1-2 bed adult family homes and supported living apartments is now posted on the DHS website. The purpose of this guidance is to provide the best information currently available to help providers prevent the spread of COVID-19 and additional guidance for responding to a suspected, probable, or confirmed case of COVID-19.

Previous News


Inclusa received communication from the Department of Health Services (DHS) directed to “All Regulated Health Care Providers” regarding facilities requesting that residents sign-over their economic impact payment checks. We have no reports of this happening in WI, but wanted to be sure you are aware of the communication. Outlined below, is the message sent by DHS:

Attn: All Regulated Health Care Providers
Subject: Economic Impact Payment Checks to Residents

A number of troubling reports have emerged around the nation of nursing homes and assisted living facilities requiring or pressuring residents into signing-over their economic impact payment checks. These facilities have claimed that they were entitled to payments sent to residents who receive Medicaid. However, economic impact payments are tax credits that do not count as “resources” for federal benefits programs. Therefore, providers and their staff are not authorized, nor permitted to pressure residents, into surrendering economic impact payments. Doing so, could result in criminal, civil, or administrative sanctions.

The Division of Quality Assurance is not aware of this practice having occurred in Wisconsin. Providers who become aware of economic impact payments being taken from clients by their staff, or by other providers, must report these occurrences by filing a DQA complaint or submitting a report through the Misconduct Incident Reporting system.

DQA will investigate allegations or occurrences in Wisconsin and will take appropriate regulatory action to protect affected clients, including referral to the Wisconsin Department of Justice, to the Wisconsin Department of Agriculture, Trade and Consumer Protection, and to the Federal Trade Commission

We appreciate your assistance in helping us address this problem and assuring the health, safety, and welfare of every person receiving health and community care provider services in Wisconsin.


On May 18, 2020, the Wisconsin Department of Health Services (DHS) shared guidance is for all long-term care facilities, assisted living facilities, and facilities serving people with developmental disabilities in Wisconsin caring for patients who are elderly and/or have chronic medical conditions that place them at higher risk of developing severe complications from COVID-19. 

The full message is outlined here.


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