Inclusa will give an additional payment to eligible providers who promote improved quality of life for Inclusa members living with dementia by participating in educational webinars and completing the Dementia Care Toolkit for up to one member per residential facility.

Eligibility Process

  • Have at least one member residing in your facility with a dementia diagnosis, who currently has a rate calculated through Inclusa’s Residential Rate Methodology.

  • Submit application to participate and complete eligibility process within three (3) months of application date

    • Applications are submitted by following the 2019 Behavioral Health Outcome Application link below
    • Applications will not be accepted after September 1, 2019
  • Review at least one webinar training and complete associated questionnaires below with a passing score

  • Submit completed Dementia Care Toolkit using secure method within three (3) months of submitted application date

    • If you received payment for this project in 2018 – please submit a toolkit for a different member for the 2019 project
    • If you received payment for this project in 2018 and have no other members who meet this project criteria – please submit a new toolkit using all new documents for your member in 2019
    • Toolkits will not be accepted after December 1, 2019

Toolkit Submission

Please submit the required materials via one of the following two methods.

  1. Online Toolkit Upload Form
  2. Secure Email to innovation@inclusa.org

Behavioral Health Outcome Related Documents & Resources:

Behavioral Health Outcome Webinars & Associated Questions

Dementia Informed Training Awareness & Skills

This presentation was prepared by Suzanna Waters Castillo, PhD, MSSW with the University of Wisconsin-Madison through a Dementia Grant obtained by the University of Wisconsin-Green Bay.  For additional information on this presentation series you may contact Nancy Tischbein at 715-635-5420 or email at Nancy.Tischbein@inclusa.org.

Modules 1-7 are not available for self-study.

Module 8: Communication

This module explains how changes in the senses in a person with dementia play a key part in how the dementia patient acts and reacts to situations. (Length:  19 minutes)

Module 9: Making the Connection

Module 9 offers techniques to help establish a positive connection between the dementia patient and the caregiver. (Length:  12 minutes)

Module 10: Unmet Needs

This module helps give insight to how dementia patients may communicate to express unmet needs, and how caregivers can learn cues to prevent escalated situations. (Length:  50 minutes)

The UCLA Alzheimer’s and Dementia Care Video Series

This series provides viewers with practical tools you can use in a variety of settings to create a safe, comfortable environment both for the person with dementia and the caregiver. This series was created by the Multi-campus Programs in Geriatric Medicine and Gerontology (MPGMG) at the David Geffen School of Medicine at UCLA.

Aggressive Language/Behavior

This training explains how to adapt when aggressive language or behaviors arise. It gives two examples to help recognize the best response, understanding that aggression with dementia isn’t personal.  (Length: 5 minutes)

Repetitive Questions

This training offers tips to caregivers when situations of repetitive questions arise. It gives two examples to help recognize the best response and offers direction to better understand why the behavior is occurring. (Length: 4 minutes)

Sleep Disturbances

This training offers tips to caregivers when situations of sleep disturbances arise. It gives two examples to help recognize the best response and offers direction to improve sleep wake cycle. (Length: 5 minutes)

For more related Caregiver Trainings, CLICK HERE.